Delve for the right demand> Determine the right solution > Deliver
First comes securing the true demand. Not perceptions or wish lists, but fully-researched operational, cultural and organisational metrics. All about asking the right questions of relevant stakeholders.
Findings are captured in briefing documentation, representing clear guidelines for the next steps.
Time now for great ideas to highlight potential options responding to the demand.
Operational and financial option analyses point to the best solution, often involving small marginal steps. These provide the basis for the business case for approval.
The framing of the business case and the delivery of the approved business benefits reflecting the agreed brief and chosen design.
Commercial integrity and implementation are monitored to deliver the right solution, of the right quality, on time and on budget.
‘‘Your work is fantastic! Well done''
Head of Global Flight Academy British Airways